HVAC Office - Service Dispatch and Accounting
The HVAC Office is a suite of programs designed to perform all of the functions needed by the HVAC service contractor to handle service work order dispatch, invoicing, and office accounting.
HVAC Central Office Edition
The HVAC Central Office Edition is a software program designed to handle all accounting functions and the dispatch and billing of service order and job related invoices in the heating, ventilation, air conditioning, and plumbing industry.
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The HVAC Central Office program provides all the functions of a general ledger, accounts receivable, accounts payable, and a payroll system — plus invoicing and inventory control, service order entry and dispatch, job costing.
Service Dispatch Calendar
The main work area of the program is the service dispatch calendar area where customer work orders are entered, dispatched, and invoiced. There are two views of the calendar – a grid view and a calendar view. From the grid view, work orders can be filtered by any field on the data grid. From the calendar view, the work orders can be viewed by day, by week, by month, and by technician.
Work Order Entry
Work orders are used to enter customer appointment information, record information about equipment installed and the service call itself, and later to bill the customer as an invoice. Time sheet entries and document imaging of the service documents are recorded in the work order. Work orders can originate from customer estimates and can have equipment and parts entered for the job on purchase orders.
Customer Quotes / Estimates
Customer estimates give your salespeople and excellent tool for providing price quotes to your customers and start the job costing estimation process. Work Orders can be created from customer estimates. Multiple types of estimate printouts are allowed to provide commercial customers a more extensive price quote than residential customers.
Company Inventory Management
The company inventory area and management reports give you a complete look of item usage and needs. Quick filtering and lookup of items with the browse screen. Very detailed descriptions, notes, and item information in the entry screen. An inventory dashboard to get a concise view of item entry across the multiple documents of the system.
A full job costing module is included to determine job related revenue and costing. This module consolidates information originating from a job estimate plus revenue and costing from invoicing, receipts, vendor invoices, and employee payroll entries to give a complete picture of the job revenue and cost totals.