HVAC - Service Work Order Dispatch
The key area to any service order dispatching program is the service dispatch calendar. Ours is no exception. This key work area has been given the attention needed to make your daily work much more productive. Multiple calendar views - by day, by week, by month. Grouped by technicians or not. Multiple lookups while in grid view - by customer telephone, name, address, work order number, invoice number, service date, invoice date. And can be used in conjunction with the Remote Technician for improving efficiencies.
HVAC - Customer Contracts
Save huge amounts of entry time by entering your customer contracts into the system and let it create future work orders for all your contracts. These work orders show up in the service dispatch area ready for technician dispatch on the day of the service needed.
HVAC - Document Imaging
Look at the actual service invoice that was handwritten by your technicians without having to go to the filing cabinets. Your service tickets and vendor invoices can be attached to your entry documents. Including multipage documents. Stored off our database tables so that anyone can access the images. Even from different offices in different towns.
Work From Anywhere
Work from your desktop at your office. Work from a desktop at a branch office. Work on your laptop or tablet pc from your truck. Work on your desktop or laptop from your home. If our software is installed and you have an internet connection, you can work on our systems. Full entry and printing capabilities from offsite. And using the Remote Technician, a technician can pull workorders onto his laptop when in the office, disconnect completely, and still update and print a service invoice in the field. We have even had owners who have connected to our hosted systems when on a cruise ship. Work from anywhere.
Full Featured Accounting
Our accounting systems include full general ledger, accounts receivable, accounts payable and payroll integration. Put in customer invoices separate from service dispatch, receive customer payments, enter vendor invoices, cut vendor checks, cut employee checks, and print your company financial statements. There is absolutely no need for additional accounting software. No import-export from and to different systems.